1. Introduction & Overview

EcoGreen Australia ("we", "us", or "our") is committed to safeguarding personal information in compliance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, utilize, disclose, and secure your personal and energy assessment information.

2. Information We Collect

When you interact with our website, request a solar quote, or apply for government rebate assessments, we may collect:

Contact information: full name, business name, phone number, email address, postal address, and site postcode.
Energy consumption data: average quarterly electricity expenditure, National Meter Identifier (NMI) where provided for interval analysis, and roof characteristics.
Technical data: IP address, browser type, and interaction metrics to protect our platform against automated spam and unauthorized intrusions.

3. How Your Information Is Used

We strictly process collected information to:

Formulate precise commercial solar and battery feasibility analyses.
Validate government rebate eligibility with the Clean Energy Regulator and Victorian Energy Upgrades program administrators.
Communicate installation quotes and coordinate on-site technical audits.
Ensure site security, protect against SQL injection and fraudulent submissions.

4. Security & Data Protection

We implement state-of-the-art administrative, physical, and digital safeguards. All form communications are encrypted using Transport Layer Security (TLS/SSL). We do not sell, rent, or trade your personal information to third-party marketing brokers under any circumstances.

5. Contacting Our Privacy Officer

For questions concerning this Privacy Policy, or to request access to or correction of your personal data, please contact our privacy representative at contact@ecogreenaustralia.com.au.